Atlas Heating & Plumbing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and postal address
- Service Information: Details about the services you request, your property, and service history
- Payment Information: Payment card details (processed securely through our payment provider)
- Communication Records: Records of our communications with you
How We Use Your Information
We use your information to:
- Provide and manage our heating and plumbing services
- Communicate with you about appointments and services
- Process payments
- Send service reminders (e.g., annual boiler service)
- Improve our services
- Comply with legal obligations
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Atlas Heating & Plumbing
Unit 7, Botley Road
Oxford, OX2 0PT
Email: privacy@atlasheating.example
Phone: 01234 567 890
