Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website.

Cookies help websites function correctly and allow site owners to understand how visitors interact with their website.

Some cookies are essential for a website to operate, while others help improve the user experience.

2. How We Use Cookies

Elkwood Studios uses cookies for the following purposes:

• To ensure the website functions correctly
• To enable secure login to the client area
• To understand how visitors use the website
• To improve website performance and user experience

3. Essential Cookies

Essential cookies are required for the website to function properly. These cookies may be used to:

• Maintain login sessions
• Authenticate users in the client area
• Ensure secure operation of the website
• Remember basic preferences

These cookies cannot be disabled as the website may not function correctly without them.

4. Analytics and Advertising Cookies

With your permission, Elkwood uses Google Analytics and Google Tag Manager to understand how visitors use the site and which campaigns lead to enquiries. Information includes:

• Pages visited
• Time spent on pages
• Device and browser type
• General geographic location
• Consultation stages, field names, button choices and loading times
• Campaign labels, advertising attribution and a random session identifier

Our consultation behaviour events do not include the text you enter, your email address, assistant messages or private preview links. Details you submit for your website enquiry are handled separately, as explained in our privacy notice.

With your consent, Microsoft Clarity uses cookies to link interactions into masked session replays and heatmaps on our public landing pages. This helps us understand clicks, taps, scrolling and usability problems. The enquiry form and filenames are masked, and private account, admin, payment and preview pages are excluded. We do not enable Microsoft Ads sharing through Clarity. Choose Essential only to decline, or use Change my cookie choices below to withdraw consent. See the Microsoft Privacy Statement for how Microsoft processes this data.

You can learn more about how Google uses this data at https://policies.google.com/privacy.

5. Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can:

• Delete existing cookies
• Block cookies
• Receive alerts when cookies are used

Please note that disabling some cookies may affect how the website functions.

6. Future Use of Cookies

As Elkwood Studios grows, we may introduce additional cookies to support new features such as improved analytics or marketing tools.

Where required, we will update this Cookie Policy and provide appropriate consent options.

7. Changes to This Policy

Elkwood may update this policy from time to time to reflect changes to our services, legal requirements, or operational practices.

When updates are made, the revised version will be published on the Elkwood Studios website with an updated revision date.

Where changes are significant, we may notify users through the website or by email.

Optional analytics and advertising technologies require your consent. Continuing to browse does not constitute consent.

8. Contact

If you have any questions about this Cookie Policy, please contact:

info@elkwoodstudios.com

You may also wish to review our Privacy Policy, Terms of Service, Refund & Cancellation Policy and Community Guidelines.